Most of the shoes available through Giesswein USA and our authorized US retailers are styles that have been exclusively designed for our customers in the USA. Our Houseshoe and Lodge Shoe styles feature a custom orthotic-quality footbed with arch support that is not available through our European website or other international retailers. These unique footbeds are only available to those who purchase directly through this US website or our authorized US retailers.
Giesswein-usa.com / wooliscool.com - is the authorized distributor of Giesswein product in the United States. If you are a US-based customer, we highly recommend ordering directly through us or one of the authorized retailers listed on our Store Locator page. Our shoes feature a streamlined Euro/US sizing conversion, our arch-support foot beds and US-based, highly responsive customer service. The detailed product information listed on Giesswein-usa.com may not apply to Giesswein shoes sold in other parts of the world.
Giesswein.com - is our parent company, based in Austria. If you purchase through this website, the product will be shipped to you from Austria, and any returns/exchanges must be returned via international shipping to Austria. All customer inquiries must be directed to the Austrian customer service as well. Shoes ordered directly from Austria do not feature our special footbeds with arch support and sizing conversions may differ from the US product.
Amazon.com & other third party sellers – Giesswein USA does not currently sell through Amazon.com and we cannot advise on the quality, sizing or return/exchange policy of any items listed here. If an item is listed on Amazon as being fulfilled/shipped by Giesswein Walkwaren AG, this product comes to you directly from Giesswein in Austria and the above paragraph on Giesswein.com applies. If it is listed as being fulfilled by another seller, it is of unknown origin and you will most likely receive a shoe without a footbed.